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Google Translated discover from Canon Japan
To prospects utilizing the continual recording operate for skilled video cameras and digital cinema cameras
Thanks for utilizing Canon merchandise.
We’ve discovered that the next phenomenon not often happens within the skilled video camera “XF605” beneath particular utilization situations. We’ve additionally confirmed the opportunity of this phenomenon occurring within the EOS C70 and EOS R5C digital cinema cameras outfitted with the identical features. There have been no experiences of this phenomenon occurring with the EOS C70 and EOS R5C.
We sincerely apologize for any inconvenience and concern induced to prospects utilizing this product. Sooner or later, we are going to proceed to implement thorough high quality management in order that our prospects can use our merchandise with peace of thoughts. Thanks on your understanding.
Phenomenon
Repeatedly beginning and stopping regular recording whereas the fixed recording operate is ready could often trigger the camera to turn into inoperable. As well as, it has been confirmed that phenomena reminiscent of “FAN error” show and media entry lamp blinking could happen similtaneously the operation turns into not possible.
* This phenomenon doesn’t happen if the fixed recording operate will not be set.
The fixed recording operate is a operate that may be set solely when MP4 is chosen as the primary recording setting, and always data photos on one SD card with out interlocking the REC change.
Merchandise
Skilled video camera “XF605”: Merchandise whose serial quantity has a “2” or earlier within the seventh digit from the left
* The digital cinema cameras “EOS C70” and “EOS R5C” which will trigger this phenomenon are as follows.
“EOS C70”: Merchandise with firmware model 1.0.3.1 or earlier (Obtain the repair)
“EOS R5C”: Merchandise with firmware model 1.0.1.1 or earlier
About correspondence
We apologize for the inconvenience, however please obtain the newest XF605 firmware and replace it.
As well as, we’re getting ready to launch firmware that corrects the above phenomenon for the 2 fashions of digital cinema cameras.
